Whether working for facility managers, property managers, business owners, general contractors, or even homeowners, Cornerstone is focused on building relationships with our customers. We believe that is one of the keys to why our company has been successful, and why so many of our customers have been with us for all these years. Customers like Lawrence General Hospital, Holy Family Hospital, The Gillette Company, Cargex Properties, Cedar Management and others have called Cornerstone their painting contractor of choice for over 5, 10, 15, even 25 years.
Earning Trust: One Project at a Time
Why have these companies trusted us all these years? We believe it only takes one project. Just one project to show a new customer what our company is capable of, and that they can rely on our expertise in painting. But for us it is more than just our expertise; more than the exceptional services we provide. Our company success is directly tied to the solid relationships we have developed with our customers over time. We realize that with every project we complete for our customers we are earning their trust, and essentially laying the groundwork for a successful business relationship.
Committed to Developing Relationships
It takes time to nurture new business relationships. It doesn't happen after the first, or even after the second project we complete for our customers. But it is something we are committed to doing. It is how we proceed with every new prospective customer. Customers can always expect us to:
Meet to discuss your needs.
Keep you informed of progress.
Make adjustments along the way.
Ensure your satisfaction on completion.
During each phase of the project, customers can expect us to be professional and always responsive during our interactions. If a customer has a concern regarding a project, you can rest assured that the concern will be addressed in a timely manner. Customers do not need to fear the stereotypes inherent with “painters” today.
There’s Nothing Wrong With Doing It Right
Important to our company and our mission is the idea that “there’s nothing wrong with doing it right”, and that statement is something that applies to all aspects of what we do and how we do it, including the development solid relationships with our customers. It may sound cliché, but it is not, and we believe as customers get to know us and our work, they will understand. We are a different kind of painting company; one that believes relationships matter.